• Microsoft Lync 2013 For Mac
• Microsoft Lync 2010 Para Mac Gratis

Overview

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For devices supported by UITS, you can change which device Lync uses for audio from within Lync for Mac. If this doesn't work for your device, you may need to try troubleshooting your macOS System Preferences.

Change or configure audio devices in Lync for Mac

If your preferred device was not automatically set as the default audio device when you connected it, you can change it by clicking the microphone icon in the lower left of the main Lync for Mac window, and selecting your device from the pull-down menu.

To change the audio device while in a call, click the microphone icon in the lower part of the conversation window, and select your device from the pull-down menu.

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You can also configure your audio device settings in Lync Preferences. In the Lync Preferences window, click the Audio tab.

Information in this section was adapted from The Lync Team Blog's post on hotfix 14.0.3.

Camera troubleshooting

If you are having problems with your built-in or attached USB camera for video chat, quit all applications that use video, and then launch Lync for Mac only.

The built-in camera or other attached camera may be controlled by the first video application launched. For example, if video applications like FaceTime or Skype are launched before Lync, those applications can be in control of the camera and prevent its use in Lync.

Audio troubleshooting in System Preferences

If you are having audio problems, and you can't resolve them within the Lync for Mac client, you can specify the input and output devices in your system sound settings:

1. Open System Preferences and select Sound.
2. Select the appropriate settings for 'Output' and 'Input'.

Each output and input device can have its own level settings. For example, a USB headset will have an independent volume setting from the internal speakers, or from headphones or external speakers plugged into the 1/8' audio out port. The built-in microphone on a Mac will also have a different input volume from a USB headset microphone. Setting the input between half and full seems to be appropriate.

Configure preferences and start over

If other troubleshooting does not solve the problem, it may be necessary to clear all preferences for Lync for Mac and then set it up as if it were a new installation. It is usually unnecessary to reinstall the application. To clear out all preferences and other files associated with Lync:

1. Quit Lync for Mac.
2. In your Home folder, open the Library folder. Note that macOS hides your Library folder. To access it:
   1. Press Command-Shift-g, or from the Go menu, select Go to Folder...
   2. In the Go to Folder drop-down window, enter ~/Library, and click Go.
3. Remove the following files from your Library folder:
   • /Users/username/Library/Preferences/com.microsoft.Lync.plist
   • /Users/username/Library/Preferences/ByHost/MicrosoftLyncRegistrationDB.xxxx.plist
   • /Users/username/Library/Logs/Microsoft-Lync-x.log (This file is present only if you turned on Lync Logging.)
   • /Users/username/Library/Logs/Microsoft-Lync.log
4. In your Documents folder, remove the following:
   • /Users/username/Documents/Microsoft User Data/Microsoft Lync Data
5. Optionally, also remove Microsoft Lync History. This will delete saved conversations. For Mac users, the conversation history is not saved to the Exchange account, but instead is saved locally to the Mac. To delete the history, remove:
   • /Users/username/Documents/Microsoft User Data/Microsoft Lync History
6. Open Keychain Access from the /Applications/Utilities folder:
   1. Delete any keychains on the left that look like the following, where emailaddress is your email address:
   2. In your Login keychain, delete the following, where emailaddress is your email address:
7. In the /Users/username/Library/Keychains folder, delete all files that look like the following, where emailaddress is your email address:

Summary

After you install the Online Meeting Add-in for Microsoft Lync 2010 in Microsoft Office Outlook 2010, the Conferencing menu may not appear in Outlook. If this happens, you can manually enable the Online Meeting Add-in for Microsoft Lync 2010 in Outlook, and then view the registry to make sure that the Online Meeting Add-in for Microsoft Lync 2010 is enabled in Outlook.

How to enable the Online Meeting Add-in for Microsoft Lync 2010

Fix it for me

To enable the Online Meeting Add-in for Lync 2010 automatically, click the **Fix it **button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

Note

• This wizard may be in English only, but the automatic fix also works for other language versions of Windows.
• If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Microsoft Lync 2013 For Mac

Then, go to the 'Did this fix the problem?' section.

Let me fix it myself

To manually enable the Online Meeting Add-in for Lync 2010 in Outlook 2010, follow these steps:

Microsoft Lync 2010 Para Mac Gratis

1. Start Outlook 2010.

2. On the File menu, click Options. The screen shot for this step is listed below.

3. In the navigation pane, click Add-Ins. The screen shot for this step is listed below.

4. In the Manage menu, click COM Add-ins, and then click Go. The screen shot for this step is listed below.

5. In the COM Add-Ins dialog box, select the Online Meeting Add-in for Microsoft Lync 2010check box, and then click OK. The screen shot for this step is listed below.

   Note

   If you receive the message 'The add-in is installed for all users of the computer, and can only be connected or disconnected by an administrator' during step 5, make sure that you are signed in to the local computer by using an administrator account.

Examine the registry to determine whether the Online Meeting Add-in for Lync 2010 is enabled

To do this, follow these steps:

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

32-bit Windows client with Microsoft Office 2010 32-bit or 64-bit Windows client with Microsoft Office 2010 64-bit

1. Press the Windows function key and search for regedit, and then click OK.

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2. In Registry Editor, locate the following registry subkey:

   HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeOutlookAddinsUcAddin.UCAddin.1

3. In the details pane, double-click LoadBehavior. If the value is 3 in the Value data box, the Online Meeting Add-in for Microsoft Lync 2010 is enabled.

64-bit Windows client with Microsoft Office 2010 32-bit

1. Press the Windows function key and search for regedit, and then click OK.

2. In Registry Editor, locate the following registry subkey:

   HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOfficeOutlookAddinsUCAddin.UCAddin.1

3. In the details pane, double-click LoadBehavior. If the value is 3 in the Value data box, the Online Meeting Add-in for Microsoft Lync 2010 is enabled.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.

More information

Still need help? Go to Microsoft Community.