Microsoft Office 2016 Won't Open On Certain Mac User
Important Update: Microsoft Office 2019 for Mac has now been released. We strongly recommend upgrading to Office 2019 as it fixes many of the problems users commonly experience in Office 2016. If you’re having problems with Office 2016 for Mac especially Outlook 2016 crashes, Word 2016 crashing or Office 2016 crashing in Sierra, High Sierra or Mojave here’s a comprehensive list of. Update Mac OS X. Open the App store and click on the Updates button. Install the updates. After, in any Office application go to the Help menu and choose Check for Updates to launch the AutoUpdate app. Let AutoUpdate install updates and then restart your Mac. I am an unpaid volunteer and do not work for Microsoft.
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Office 365, 2016, 2013 Won't Open in Windows 10 with 'Stopped Working' Error Message
According to Microsoft community and Google searching result, it seems that it's not a new problem for Windows users that Offices won't open after Windows 10 update with an 'Office stopped working' error message.
If Microsoft Office 365, 2016 or 2013 has stopped working or cannot open normally, you may not be able to work or modify Word document or edit Excel files by then. So how to fix this issue and make Office work again in Windows 10/8/7?
If you are having a similar problem with Office Word, Excel, PPT or other files on your PC and you cannot open Office to work, don't worry and you can just follow offered methods here below in this article to get the problem fixed on your own now.
Method 1. Fix Office 'Stopped Working' Error in Windows 10 with an Online Repair Tool
When Microsoft Office 365, 2016 or 2013 stops working or won't open on your PC, you can directly try an Office repair to get the problem fixed in Windows 10/8/7:
1. Click 'Start' > 'Control Panel' > Select 'Programs' > 'Programs and Features';
2. Right-click on Office 365, Office 2016 or Office 2013 > Select 'Change';
3. Click 'Online Repair' > click on 'Repair' button.
Wait for the process to complete, restart Windows and see if Word, Excel or other Office application work correctly.
Method 2. Repair Corrupted System Files and Open Office in Repair Not Working Office
Bad sectors may cause corrupted system files in Windows system, leading Office cannot work properly or other problems.
When Microsoft Office fails to work or won't open with 'stopped working' error message, you may try to repair corrupted file systems and reboot PC into Safe Mode to get the problem fixed.
Part 1. Repair Corrupted System Files
Free download, install and launch EaseUS Partition Master Free on your PC.
EaseUS Partition Master Free will help you effectively repair corrupted system files with steps below.
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.
Part 2. Start and Open Office in Safe Mode
1. Press Win + R to open Run dialog;
2. Type below command in the Run box.
- For Excel: Type excel /safe, and click OK.
- For Outlook: Type outlook /safe, and click OK.
- For Word: Type winword /safe, and click OK.
- For PowerPoint: Type powerpnt /safe, and click OK.
- For Publisher: Type mspub /safe, and click OK.
- For Visio: Type visio /safe, and click OK.
3. After this, you can start an Office application to see if the problem has been fixed or not.
-->Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac
To use Office for Mac in your organization, it needs to be activated. How you activate Office for Mac depends on whether your organization has an Office 365 plan or has a volume license agreement. But in both cases your users won't have to enter any product keys.
Note
If you're an Office user trying to activate a personal copy of Office for Mac, follow these instructions instead of reading this article.
Activate Office 365 versions of Office for Mac
If your organization has an Office 365 plan, make sure you assign each user a license for Office before you deploy Office for Mac to your users. If you don't assign a user a license, you can still deploy Office for Mac to that user, but the user won't be able to activate and use Office.
Microsoft Office 2016 Won't Open On Certain Mac User Guide
For Office 365 customers, Office for Mac activates by contacting the Office Licensing Service on the internet. The Office Licensing Service keeps track of which users are licensed and how many computers they've installed Office on.
After you deploy Office for Mac, your users are prompted to activate Office the first time they use it. Make sure users are connected to the internet when they activate Office.
On the Sign in to Activate Office screen, users should select Sign In, and then enter their email address and password. After they sign in, users may see an alert asking for permission to access the Microsoft identity stored in their keychain. They should select Allow or Always Allow to continue.
While you can deploy Office for Mac for your users, your users need to sign in and activate Office for Mac for themselves. That's to ensure that the Office Licensing Service properly associates Office for Mac with the correct licensed user.
A program on the Mac, the Office365ServiceV2 daemon, runs once a day to check the user's subscription status. The computer must be connected to the internet to contact the Office Licensing Service. If the computer can't contact the Office Licensing Service after nine days, the user sees a warning message when working in an app.
If the computer can't contact the Office Licensing Service after 30 days, Office goes into reduced functionality mode. This means that the user can open, view, and print existing documents in an Office app, but can't create or edit documents. The user also sees a message in the app that most features aren't available. After the user connects to the internet and the subscription status is verified, all the features of Office are available again.
This will enable the installer to properly configure the Silverlight updater to use the updated components. All update options not available A computer administrator can configure the Silverlight auto-updater for all users. This configuration will disable the Updates tab of the Microsoft Silverlight Configuration dialog box to prevent individual users from ignoring the administrator’s setting. See the Silverlight Enterprise Deployment Guide to learn more about how to set the auto-update. The Official site of Microsoft Silverlight. Download and install the latest version Microsoft Silverlight plug in for your browser. All Microsoft Sites. Silverlight home page Prepare for Silverlight 5 end of support after October 2021. Learn more Get Microsoft Silverlight. Microsoft silverlight for macbook.
For each user that you've assigned a license to in Office 365, you can deploy and activate Office for Mac on up to five Macs for the user. If you need to provide Office for Mac on a sixth computer for a user, you need to deactivate an existing installation first. Deactivating an installation doesn't remove Office for Mac from the computer. Instead, the installation goes into reduced functionality mode.
Users can sign into the Office 365 portal to deactivate an existing installation by going to My account > Install status > Manage installs. Or, you can deactivate an installation as an Office 365 administrator. Sign into the Office 365 portal, go to the admin center, and then go to Users > Active Users. Select the user, and then choose Edit for the Office installs property of the user.
Activate volume licensed versions of Office for Mac
To activate a volume licensed version of Office 2019 for Mac or Office 2016 for Mac, use the Volume License (VL) Serializer. You can download the VL Serializer by signing into the Volume Licensing Service Center (VLSC). You run the VL Serializer on each computer. By doing this, your users won't see any activation prompts when they first open Office 2019 for Mac or Office 2016 for Mac.
For more information, see Overview of the Volume License (VL) Serializer.