Word For Mac Reinstall Site Answers.microsoft.com

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You went to print your Word 2013 document and there on the page was your formatted text — and the silly comments. That’s probably not what you wanted. Adding and Resizing Images in Word 2008 for Mac. How to Create Word Templates on Your Mac. How to Change Your Font in Word 2008 for Mac. How to Lay Out a Word Document on the iPad.

  1. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
  2. Mar 19, 2020  Reinstalling on a Mac, however, is typically not the solution & can cause additional issues. If you'll fully describe why you think you need to reinstall & indicate your exact current update levels of both Office & OS X perhaps the issue can be addressed more appropriately. Regards, Bob J.

Search with Spotlight

  1. Click in the upper-right corner of the menu bar, or press Command-Space bar.
  2. Enter what you want to find. You can search for something like “apple store” or “emails from emily”.
  3. To open an item from the results list, double-click the item. Or to quickly look through the results, use the Up Arrow and Down Arrow keys.

Search by file type or location

  • To search by file type, use the word “kind” and the file type. For example, type “kind:folders” or “kind:audio”.
  • To show the location of a file on your Mac, choose the file from the results list, then press and hold Command. The file’s location appears at the bottom of the preview. To open the file’s location, press Command-R.
  • To see all the results from your Mac in the Finder, scroll to the bottom of the results list, then double-click “Show all in Finder.”

Get definitions, calculations, and conversions

Spotlight can show you dictionary definitions, calculations, measurement conversions, and more. Find out more ways to search with Spotlight.

Here are examples of what you can do:

  • To get a definition, enter a word or phrase, then click the result in the Definition section.
  • To get a calculation, enter something like “2+2” in the search field.
  • To convert measurements, enter something like 25 lbs or “32 ft to meters”.

Find movie showtimes, weather, and nearby places

You can use Spotlight to search for movie showtimes, weather, and places near you.

Here are examples of what you can do:

  • To get showtimes, enter the name of the movie that you want to see. To see what's playing near you, enter “showtimes.”
  • To get local weather information, enter “weather.”
  • To find restaurants near you, enter something like “places to eat,” then click a result in the Maps section.

Learn more

  • Rebuild the Spotlight index on your Mac.
  • Use Search on your iPhone, iPad, or iPod touch.

Spotlight features might vary by country or region.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:

  • The program closes unexpectedly.

  • Error message:

Note

This error message may also occur during usage of application such as saving a document.

Resolution

To resolve this problem, follow steps below.

Microsoft Word for Mac 2008 or Later

Step 1: Quit all applications

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

Step 2: Remove Preferences

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  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Locate the file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  18. Open the Application Support folder.

  19. Open the Microsoft folder.

  20. Open the Office folder.

  21. Open the User Templates folder.

  22. Locate the file that is named Normal, and move the file to the desktop.

  23. Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.

If the issue continues to occur, go to the next step.

Step 3: Peform clean boot

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For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

Word For Mac Reinstall Site Answers.microsoft.com Free

If the issue continues to occur in Safe mode, go to the next step.

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Step 4: Remove and then reinstall Office

For information how to remove and then reinstall Office, see the following article:

If after removing and then reinstalling Office, the problem continues to occur, go to the next step.

Step 5: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

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The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Microsoft Word 2004 for Mac

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

    Insert and view file attachmentsWhether you are a professional preparing for a big meeting with the boss or a student getting ready for a new school year, we’ve added new capabilities to help you stay organized and keep all your notes and related documents together in your notebook. Microsoft onenote for mac os x.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Qit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Look for a file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open the Documents folder.

  18. Open the Microsoft User Data folder.

  19. Locate the file that is named Normal, and move the file to the desktop.

  20. Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.

Free Microsoft Word For Mac

Third-party disclaimer information

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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Microsoft Office For Mac

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.