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How to get updates for macOS Mojave or later
Sending meeting updates with REST calendar sharing feature in Outlook for Mac. Categories no longer appear in the sidebar of individual calendars. Known issues syncing Google accounts to the Microsoft Cloud. Automated troubleshooting tools. Use the following tools to resolve various Outlook for Mac.
If you’ve upgraded to macOS Mojave or later, follow these steps to keep it up to date:
- Choose System Preferences from the Apple menu , then click Software Update to check for updates.
- If any updates are available, click the Update Now button to install them. Or click “More info” to see details about each update and select specific updates to install.
- When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date. That includes Safari, iTunes, Books, Messages, Mail, Calendar, Photos and FaceTime.
To find updates for iMovie, GarageBand, Pages, Numbers, Keynote and other apps that were downloaded separately from the App Store, open the App Store on your Mac, then click the Updates tab.
To automatically install macOS updates in the future, including apps that were downloaded separately from the App Store, select “Automatically keep my Mac up to date”. Your Mac will notify you when updates require it to restart, so you can always choose to install those later.
How to get updates for earlier macOS versions
If you’re using an earlier macOS, such as macOS High Sierra, Sierra, El Capitan or earlier,* follow these steps to keep it up to date:
- Open the App Store app on your Mac.
- Click Updates in the App Store toolbar.
- Use the Update buttons to download and install any updates listed.
- When the App Store shows no more updates, the installed version of macOS and all of its apps are up to date. That includes Safari, iTunes, iBooks, Messages, Mail, Calendar, Photos and FaceTime. Later versions may be available by upgrading your macOS.
To automatically download updates in the future, choose Apple menu > System Preferences, click App Store, then select “Download newly available updates in the background”. Your Mac will notify you when updates are ready to install.
* If you’re using OS X Lion or Snow Leopard, get OS X updates by choosing Apple menu > Software Update.
- Aug 19, 2018 Internet Explorer users and administrators may modify the security settings of a zone to enable or disable Meta Refresh in the browser. Open Internet Explorer on the device. Select Menu Internet Options. Go to Security and make sure the right zone is selected (Internet is the default).
- Last Updated: June 26, 2019. After updating to Monthly Channel Version 1905 (Build 6) and higher, Outlook may hang at loading profile or won't start. You may notice that if you open Task Manager that other Office processes are unexpectedly listed even though you did not open the application.
- I'm not receiving email or other items in my Exchange account in Outlook for Mac. Outlook is not connected to the server that is running Microsoft Exchange Server.
- Right-click on a random place of your desktop (not folder or another file) and select Personalize. Find Colors on the left pane and click on it. Locate an option Automatically pick an accent color from my background and slide a toggle below it to Off instead of On. Select a color that you prefer and close the Personalize window.
- Jun 24, 2018 There was a time when web pages were static once they loaded – no post-processing changing web pages before your eyes, no funny business. Today, features like auto-refresh are designed to help us, but sometimes they can get in the way, causing videos or text to reload when we’re in the middle of using it.
How to get updates for iOS
Learn how to update your iPhone, iPad or iPod touch to the latest version of iOS.
Learn more
- Learn how to upgrade to the latest version of macOS.
- Find out which macOS your Mac is using.
- You can redownload apps that you previously downloaded from the App Store.
- Your Mac doesn’t automatically download large updates when it’s using a Personal Hotspot.
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
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When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:
The program closes unexpectedly.
Error message:
Note
This error message may also occur during usage of application such as saving a document.
Resolution
To resolve this problem, follow steps below.
Microsoft Word for Mac 2008 or Later
Step 1: Quit all applications
On the Apple menu, click Force Quit.
Select an application in the 'Force Quit Applications' window.
Click Force Quit.
Repeat the previous steps until all active applications.
Warning
When an application is force quit, any unsaved changes to open documents are not saved.
Step 2: Remove Preferences
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Look for a file that is named com.microsoft.Word.plist.
If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Locate the file that is named com.microsoft.Word.prefs.plist.
Move the file to the desktop.
Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Application Support folder.
Open the Microsoft folder.
Open the Office folder.
Open the User Templates folder.
Locate the file that is named Normal, and move the file to the desktop.
Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.
If the issue continues to occur, go to the next step.
Step 3: Peform clean boot
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For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:
2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
If the issue continues to occur in Safe mode, go to the next step.
Step 4: Remove and then reinstall Office
For information how to remove and then reinstall Office, see the following article:
If after removing and then reinstalling Office, the problem continues to occur, go to the next step.
Step 5: Use the 'Repair Disk Permissions' option
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:
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- On the Go menu, click Utilities.
- Start the Disk Utility program.
- Click the primary hard disk drive for your computer.
- Click the First Aid tab.
- Click Repair Disk Permissions.
Note
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Microsoft remote desktop for mac not verifying computer windows 7. The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
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Microsoft Word 2004 for Mac
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Look for a file that is named com.microsoft.Word.plist.
If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
Qit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Look for a file that is named com.microsoft.Word.prefs.plist.
Move the file to the desktop.
Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
On the Go menu, click Home.
Mar 19, 2020 Microsoft 2016 Crashing on MacOS Sierra Version 10.12.6. Having trouble with Word - after about a half an hour of use the document freezes (turning grey) whilst the rest of the functions on my computer can still be operated. The only way to unfreeze the document is to shutdown the laptop by holding down the power key. Dec 06, 2019 The newest version of Microsoft Office that works with Mac OS 10.12.6 is Microsoft Office 2019 version 16.29.1 - which is the build that came out just prior to the release of Mac OS Catalina. If you have an Office 365 subscription you can use it to activate this version of Microsoft Office 2019. Mac 10.12.6 what version of microsoft office 2016. With the release of macOS 10.15 Catalina,Office 365 for Mac and Office 2019 for Mac support macOS 10.15, 10.14, and 10.13. Moving forward, as new major versions of macOS are made generally available, Microsoft will drop support for the oldest version and support the newest and previous two versions of.
Open the Documents folder.
Open the Microsoft User Data folder.
Locate the file that is named Normal, and move the file to the desktop.
Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.
Third-party disclaimer information
Microsoft For My Mac Won't Stop Refreshing Mac
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.